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Delivery charges depend on your location and the size and weight of your order. The exact delivery fee will be calculated at checkout before payment is completed. We work with trusted logistic partners to ensure your items are delivered safely and on time.

We accept secure online payments via debit and credit cards. Bank transfers may also be available for selected orders. All payments are processed through trusted and encrypted gateways to ensure your information is safe.

Delivery timeline depends on your location and the type of product ordered. Orders within the same city are typically delivered between 1-3 business days, while deliveries to other locations may take 3-7 business days. You will be notified once your order has been dispatched.

Shopping on jenicsnig.com is safe! we use trusted, encrypted payment gateways to protect your financial information and ensure secure transactions. Your personal information is handled with strict confidentiality and in line with the data protection standards. We never share your details with third parties without your consent.

Once you place an order, you’ll receive a confirmation via email or SMS. our team then processes your order, prepares it for delivery, and notifies you with tracking details once it’s on the way.

Yes. An invoice is automatically generated and sent to your email after your order is successfully places. You can also download it from your account on our website.

If your order arrives damaged, please contact us immediately with photos of the item and packaging. we’ll guide you on the next steps which may include replacement or refund

For safety and hygiene reasons, edible goods cannot be returned once delivered. If there’s an issue with the quality of the product upon delivery, contact us immediately.